What personal information do we collect from people who visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, postal address, telephone number, or other details to assist you with your experience.
When do we collect information?
We collect information from you when you place an order, sign up for a newsletter, fill out a form, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain features of other sites in the following ways:
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
How do we protect customer information?
Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible.
We use malware scanning regularly.
Do we use "cookies"?
You can choose to have your computer notify you each time a cookie is being sent, or you can choose to turn off all cookies. This is done through your browser (such as Internet Explorer). Each browser is a little different, so check your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled to make your site experience more efficient and some of our services will not function properly.
However, you can still make reservations.
Disclosure to third parties
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties unless we notify you in advance. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, a visitor's non-identifiable personal information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. Therefore, we have no responsibility for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback on these sites.
Google's advertising requirements can be summarized in the Google Advertising Principles. They are put in place to provide a positive experience for users. Https://support.google.com/adwordspolicy/answer/1316548?hl=es
We use Google AdSense advertising on our website
We have implemented the following:
Demographics and Interests
We, along with third-party vendors such as Google, use third-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers to compile data about users' interactions with the Sites. ad impressions and other ad serving features related to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt-out page or permanently using the Google Out Analytics Opt Out Browser add-on.
California Online Privacy Protection Act
Per CalOPPA we agree to the following
Users can visit our site anonymously.
Users can change their personal information:
Sending us an email
Chatting with us or sending us a receipt
How does our site handle tracking signals?
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking.
COPPA (Children's Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13, the Children's Internet Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which specifies what operators of websites and online services must do to protect the privacy and safety of children online.
We do not specifically market to children under the age of 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played an important role in the development of data protection laws around the world. Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.
In order to be in line with fair information practices we will take the following responsive action, should a data breach occur:
We will notify users by email
Within 7 business days
We will notify users via site notification
Within 7 business days
We also agree to the individual redress principle, which requires that individuals have the right to pursue legally applicable rights against data collectors and processors who fail to adhere to the law. This principle not only requires that individuals have enforceable rights against data users, but also that individuals have recourse to the courts or a government agency to investigate and/or prosecute breaches by those responsible.
CAN SPAM Law
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and establishes harsh penalties for violations.
We collect your email address to:
Send information, respond to questions, and/or other requests or questions.
Process orders and send information and updates regarding orders.
We may also send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our customers after the original transaction has occurred.
To be in agreement with CANSPAM we agree to the following:
DO NOT use misleading subjects or fake email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe using the link at the bottom of each email.
If at any time you would like to unsubscribe from future emails, you can:
Follow the instructions at the bottom of each email and we will remove you from ALL correspondence.
Av. 5, between calle 42 and 44. Zip code: 77930, Bacalar, Quintana Roo.
Last edited on 2021-08-05